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EMERGENCY | Reporting a Gas Leak–ATCO Gas |

Can you smell gas? If you are inside a building, please leave the area immediately and call 13 13 52.    
If you detect a gas leak and are not inside a building either call 13 13 52 or report a gas leak online via the online form. 


The most common gas supplied and used in homes is natural gas (methane) via gas mains.

LPG, in gas bottles, is the common alternative where there are no gas mains.

LPG is the gas in a cooking gas cylinder. It is primarily used as cooking fuel.

It is recommended that your gas hot water system is serviced at least once every 2 years, This will greatly extend the life of your system.

If you own a gas heater, stove, hot water system or any other gas appliance, it is essential that you get your item regularly serviced. Faulty appliances can create potentially deadly situations with toxic levels of carbon monoxide being emitted.

Our gas servicing is always carried out by a qualified technician and they are trained to inspect for potential issues before they occur. Safety is also a core focus and our technicians are fully trained and licenced.

Servicing / Testing

Some of Snap Plumbing’s Gas Appliances servicing checklist includes:

  • Inspect the temperature limiting valve and pressure relief valve and replace if needed.
  • Inspect and flush the expansion control valve and replace if needed.
  • Inspect anode and replace if needed.
  • Leak detection.
  • Visually check the unit for any potential problems and calcium build up.
  • Inspect all connections.
  • Check drain lines and that the safe tray is clear of any blockages.
  • Adjusting of gas pressure.
  • Check Gas Flue pipes.


Snap Plumbing understands that when your gas appliance stops working, you need your it fixed as soon as possible.

We have readily available support from our industry partners and we are able to access a wide range of spare parts and technical assistance for all brands of systems, with the aim of getting your hot water back on the same day. Unfortunately, not all systems can be saved and if a replacement system is recommended, we can advise on a suitable new one, size, type and running economy, that will suit your needs.


While many gas plumbers are also licenced plumbers, not all plumbers are licenced gas plumbers. For all works that involve gas repair and installation, make sure that you get a professional and licensed tradesperson.

Some of the work that Snap Plumbing do:

  • Gas Appliances Installations and removals.
  • Gas Conversions.
  • LPG Gas bottle installation that includes regulators, changeover valves, pigtails and gas lines.

Booking Enquiry

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